FAQs

Q: How much are tickets, and what are the showtimes?

A: Ticket pricing varies based on location. To check ticket prices for your theater, go to Locations, [your city], then click any available showtime or the "Click here for other dates" button. This will take you to fandango.com, where you can check prices, availability, and showtimes for upcoming dates.

Q: How does it work?

A: Once inside the theater you choose your seat(s). Each row of seats has a table in front of it. Menus, order cards and pencils are placed on the table. A server will come by and greet you, taking any orders you are ready to place. Future orders can be made by writing your desired choices on the piece of paper and placing in the bar attached to the table (please make sure the paper is standing straight up so the server can clearly see it). Throughout the film you can order like this.

Q: What is the age policy and can you explain it?

A: Cinebarre is an 18 and up establishment*. Anyone under 18 must be accompanied by a responsible adult over the age of 21. No children under 3 years old are allowed except on Cry Baby Day. Cinebarre caters to an adult clientele and strives to offer an entertaining and mature environment.

*: Cinebarre Mountlake is a 21 and up establishments. No guests allowed under the age of 21 for all shows.

Q: What is "Cry Baby Day"?

A: Cry Baby Day is offered every Tuesday during the first show of each film*. These show times allow parents to bring their infants, or any children under 6 years old. Cry Baby Day shows are generally not children's films, rather our regular movies, and are shown with the intention that customers with small children have an opportunity to experience Cinebarre without having to arrange for child care. Admission is free for those under 6 years old. During the movie, the lights are left a little brighter and the sound a little lower.

*: Cry Baby Day is NOT offered at Cinebarre Mountlake.

Q: What does “no passes” mean?

A: If any film listed on the website lists “no passes” this means that this film can not be viewed for free using an “admit one” pass or coupon.

Q: Why are there pass restrictions?

A: Pass restrictions are set by the distributors of each film, not by Cinebarre. This is usually the first two weeks of a film’s exhibition.

Q: Do you accept passes for special events?

A: No

Q: Can I reserve a particular seat?

A: All seats are first-come, first-served. We encourage our guests to not leave empty single seats between parties to allow all ticket holders to find seats together.

Q: Do you have to order food or drinks if you watch a movie at Cinebarre?

A: Ordering or a minimum purchase is NEVER required at Cinebarre.

Q: What kind of food do you have?

A: Cinebarre provides a full menu, which includes a variety of drinks (alcoholic and non-alcoholic), appetizers, entrees, and desserts. You can view our menu by clicking on your theater's “Location” link on the navigation menu. Then click on the desired menu in the right column. In addition to regular menu items, we have periodic specials.

Q: If the theater is dark how I do I see the menu and write down orders?

A: Although the lights are down during the film’s play, dim lights are on at all times. These lights do not interfere with the image quality of the movie and provide enough light to see while it is playing.

Q: Can we order during the movie?

A: Yes. You may order at any time.

Q: If something is wrong with my order what do I do?

A: Servers will do “check backs” which is a verbal question posed asking if you received all of your ordered items. Any time throughout the service you can notify an employee that there is a problem with your food/drink by writing it down and placing the card on the table just as you would an order. They will rectify a situation from that point and ask any questions if needed. Our main objective is to provide unobtrusive service, delicious made to order food and a first rate film experience. As that is the case we will attempt to prevent as much verbal dialogue as possible when attending to orders, problematic or otherwise.

Q: What do I do if I have a “noisy neighbor”?

A: Alert an employee by putting an order card up or by “raising a flag” on your table. You can either write on the card that there is a problem and where the loud customer is or whisper it to them. The employee and/or the manager on duty will talk to the loud patron and tell them to please be quiet. Repeated disruptiveness will result in the customer being asked to leave.

Q: Do you accept checks?

A: No. Cash or major credit card/debit card only.

Q: Should I tip my server?

A: If you enjoyed your service we encourage our customers to take care of their server. 18%-20% is customary, as is with any traditional restaurant.

Q: Can you smoke in the theater?

A: No, Cinebarres are non-smoking establishments. You may smoke outside.

Q: Do you offer handicapped seating?

A: Each auditorium of Cinebarre has allocated seating that is wheelchair accessible and ADA compliant.

Q: How can I comment on my personal experience at Cinebarre?

A: We encourage all our patrons help us provide the best in entertainment and service. To leave us feedback on how we are doing, visit the page of the location you wish to comment on, and click on the ‘Survey’ link. We look forward to hearing from you. Please leave your contact information if you would like us to respond!

Q: How can I join the Cinebarre email/newsletter list?

A: During your next visit to one of our locations, ask your server or bartender for a customer contact card to fill out and leave it with them. Or, you can use the form on your location's page to sign up for our newsletter that will provide you with up-to-date information on news or special events at the location nearest you.